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Terms & Conditions, Privacy Policy, and Compliance Statement for NexusAI

Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the NexusAI website, products, and services (“Services”). By accessing or using our Services, you agree to comply with these Terms in full. If you do not agree with these Terms, you must not use our Services.

Use of Services

  1. Eligibility:
    • You confirm that you are at least 18 years old or the legal age of majority in your jurisdiction, and legally permitted to enter into this agreement.
  2. License to Use:
    • NexusAI grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for lawful purposes, subject to these Terms.
  3. Prohibited Activities:
    • You agree not to engage in any activity that:
      • Violates applicable laws or regulations.
      • Infringes on the rights of others, including intellectual property or privacy rights.
      • Involves malicious software, phishing, spamming, or other unauthorized uses of our Services.
  4. Service Modifications:
    • NexusAI reserves the right to modify, suspend, or discontinue any part of the Services at its sole discretion, with or without prior notice.
  1. Payments and Refunds
  1. Payment Terms:
    • Payment for Services must be made in accordance with the pricing and payment schedules provided at the time of purchase.
  2. Refund Policy:
    • Refunds will be issued at NexusAI’s discretion, based on the specific circumstances of each case. Users must contact support within 14 days of purchase to request a refund.
  1. Limitation of Liability

NexusAI will not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of our Services, except as required under applicable laws.

  1. Governing Law

These Terms are governed by the laws of Florida. Any disputes arising under these Terms will be resolved exclusively in the courts located in Hillsborough County, Florida.

  1. Updates to Terms

NexusAI reserves the right to update these Terms at any time. Users will be notified of significant changes via email or notices on our website.

Privacy Policy

Commitment to Privacy
NexusAI values your privacy and is dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with applicable privacy laws, including GDPR, CCPA, and FTC regulations.

Information We Collect

  1. Personal Information:
    • Information you provide directly, such as name, email address, phone number, billing details, and user account details.
  2. Usage Data:
    • Data about how you use our Services, including IP address, browser type, device details, interaction logs, and cookies.
  3. Sensitive Data:
    • If NexusAI processes health-related data (e.g., under HIPAA), it will be handled in compliance with applicable laws, including encryption and secure storage.
  1. How We Use Your Information
  1. To provide, maintain, and improve our Services.
  2. To personalize your experience and communicate updates, offers, or technical support.
  3. To comply with legal and regulatory requirements, including fraud prevention and audits.
  1. Data Sharing
  1. We do not sell your personal information to third parties.
  2. We may share your data with trusted third-party vendors to deliver Services (e.g., payment processors, analytics tools, or cloud storage). All vendors are contractually obligated to comply with data protection regulations.
  3. Data may be disclosed if required by law, court order, or governmental authority.
  1. User Rights

Users have the following rights regarding their personal data:

  1. Access: You can request access to the personal data we hold about you.
  2. Correction: You may request corrections to inaccurate or incomplete data.
  3. Deletion: You have the right to request deletion of your data, except where it is required for legal compliance.
  4. Data Portability: You can request a copy of your data in a machine-readable format.
  5. Withdraw Consent: You may withdraw consent for processing at any time.

To exercise your rights, contact us at [Your Contact Information].

  1. Data Security

We employ advanced security measures, including encryption, firewalls, regular audits, and access controls, to protect your personal data.

  1. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience and analyze website performance. Users can manage cookie preferences through browser settings or our cookie banner.

Compliance with HIPAA, FTC, GDPR, and TCPA Laws

  1. HIPAA Compliance
  • Protected Health Information (PHI):
    NexusAI ensures the confidentiality and integrity of PHI through encryption, access controls, and audit logs.
  • Business Associate Agreements (BAA):
    BAAs are available for clients handling PHI. These agreements outline both parties’ responsibilities under HIPAA.
  1. FTC Compliance
  • Truth in Advertising:
    NexusAI follows FTC guidelines by ensuring that all claims about our AI capabilities are clear, accurate, and substantiated.
  • Privacy and Security:
    We maintain transparency about our data practices and adhere to the FTC’s Data Protection Guidelines.
  1. TCPA Compliance
  • Consent for Communications:
    NexusAI only contacts users who have provided prior express consent.
  • Opt-Out Mechanisms:
    Users can opt out of receiving calls or texts by following clear instructions provided in communications.
  • Compliance with Do Not Call Registry:
    NexusAI respects the National Do Not Call Registry and ensures compliance.
  1. GDPR Compliance (if applicable):
  • Data Processing Agreements (DPA):
    NexusAI enters into DPAs with customers to comply with GDPR Article 28 requirements.
  • International Transfers:
    For data transfers outside the EU, NexusAI uses Standard Contractual Clauses (SCCs) to ensure compliance.

Policy Updates and Contact Information

NexusAI reserves the right to update this document as legal requirements evolve. We will notify users of significant updates via email or prominent notices on our website.

For questions or concerns, contact us at:
NexusAI by: Sitehues Media Inc.
Email: info@nexussuite.ai
Phone: +1(954)695-6001